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Sure, most of us have the good fortune to join family and friends during the Thanksgiving holiday and reflect on what we have to be grateful for: food, a roof over our heads, cars, college tuition. I am grateful for what I have, professionally and personally, more than you can imagine. Give thanks in both

I often talk to business owners who complain that their employees and supervisors did not meet performance expectations, that they missed the bar. I often suggest that maybe they didn’t know where the bar was in the first place. The process of pushing the bar The process of improving performance accountability has three steps. The

I received a great deal of positive feedback on my recent blog post “Damn Salespeople Don’t Know What the !&^%$#@! They’re Doing!”  If you read it, you are aware that it is a tongue-in-cheek but serious argument that more often than not, it is not the salespeople that are the problem.  Check it out on